INDUSTRY REPORT

Health & Personal Care industry Cyber 5 2025 insights

Health & Personal Care: Strong margins and conversion saved a low-traffic event.

Health & Personal Care prioritized profitability over volume intensity this year. By keeping discounts extremely shallow and maintaining stable pricing, the category achieved a remarkable margin turnaround.

Download the report and you'll learn:

  • This growth was not driven by traffic: Glance Views on Cyber Monday plummeted
  • Revenue was salvaged by a massive surge in conversion efficiency and an aggressive ad spend strategy focused on retargeting
  • Brands effectively paid a premium in ad dollars to capture a smaller, but highly committed, audience

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Key Takeaways

  • Profitability over volume became the winning strategy for Health & Personal Care brands during Cyber 5 2025
  • Cyber Monday 2025 experienced a catastrophic collapse in shopper traffic, with glance views plummeting -67% year-over-year

  • Conversion rates skyrocketed on Cyber Monday as only high-intent buyers remained in the market
  • Brands pivoted aggressively toward retargeting and lower-funnel advertising tactics during Cyber 5 2025
  • The cost of customer acquisition reached unsustainable levels despite strategic shifts in ad spending
  • Inventory management challenges intensified on Cyber Monday despite year-over-year improvements on Black Friday

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