ABOUT US

We drive profitable ecommerce growth with intelligent automation

Harness the power of AI-driven automation to optimize sales, streamline operations, and maximize profitability across retail ecommerce channels.

Powering retail ecommerce for 2200+ brands

Our mission

Retail is becoming more and more algorithmic in nature. Most decisions driven by ecommerce marketplaces whether they are inventory planning, cutting POs, pricing, promotions, search rankings are all determined by algorithms and not by vendor or category managers. All of these decisions are now interconnected and dynamic in nature. In this new world, traditional consumer brands are still stuck with siloed functions and decisions through meetings and spreadsheets. They are losing relevance and market share. They need to embrace exception based automated decision making; they need a different approach.

What to expect from us

Unified platform

Simplify and scale your omnicommerce optimization across 800+ retailers and 40 countries with a single all-in-one platform powering all your retail ecommerce needs.

Expert service

Magnify your team’s outcomes with an experienced partner dedicated to achieving your market share, productivity, and profitability goals.

Relentless innovation

Gain the competitive advantage and proactively respond to consumer and market changes with intelligent automation and real-time, actionable insights.

Our values

Take ownership & deliver results

We hire owners and we trust them to make the best decisions on behalf of our customers and the company. Owners act with full accountability to prioritize and drive outcomes end to end. Owners do not need permission prior to taking action, but owners also know when to ask for help. Owners own successes and failures. Owners never say it’s not my job, and feel comfortable jumping on issues outside their swimlanes when needed.

Bias for action

We do not get stuck in analysis paralysis. We make reversible decisions quickly even with imperfect data. We move fast to capture the advantage of truly unique ideas and test, learn, fail fast, and innovate. We prioritize activity aligned with driving outcomes, and don’t just do stuff for the sake of doing something.

Customer obsession

We delight in bringing value to our customers, helping them transform and focus on what matters most – even if that means challenging them in order to arrive at the best outcome. Aligned with our long-term vision, we balance developing innovative fast solutions for and building long-term relationships with our customers.

Hire & develop the best

Our reputation is built by people who work here. We raise the bar by hiring smart and driven people, who help each of us get better. We value diversity of thought, experiences and backgrounds in our hires. We recognize that leaders at every level have development opportunities, and we set up the foundations for people to get feedback, self-reflect, learn, grow, and succeed at CommerceIQ.

Win as a team

We are building a long-term company and how we work and play together matters. Teams that have fun together and trust each-other make each other stronger, and are capable of persevering through hard times. We do not take trust for granted: we work hard to earn it and even harder to keep it. We value diversity, treat each other with respect, and are always looking for opportunities to help each other solve problems. We win (or fail) together.

Think big, take bets, and innovate

Thinking small is a self-fulfilling prophecy. We create and communicate a bold direction that inspires results. We think differently and look around corners for ways to serve our customers. We innovate, we make big bets, we celebrate successes and when things fail - we celebrate those failures as well, learn from them and do better next time.

Curiosity & self-learning

We demonstrate a passion for learning and always seek to improve ourselves. We are curious about new possibilities and act to explore them.

Dive deep

We operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdotes differ. No task is beneath us.

85%

Of all ecommerce flows through retail channels we were built to manage

250M

Automations from CommerceIQ in 2021 drove profitable market share gains for our customers

2,200

Brands trust CommerceIQ to power profitable growth through retail ecommerce channels

Investors

headquarter

Mountain View, CA

2570 W El Camino, Suite 100 Mountain View CA 94040

Support Office

Seattle, WA

999 Third Avenue, 34th Floor, Seattle, WA 98104

Support Office

London, UK

123 Buckingham Palace Rd, London SW1W 9SH

Support Office

Bengaluru, India

HM Vibha Towers, 6th Floor, Hosur Road, Chikku Lakshmaiah Layout, Adugodi, Bengaluru, Karnataka 560029

Unlock the power of algorithmic ecommerce decision-making.

1450+

retailers

100+

mobile apps

59

countries

250+

engineers and
data scientists

Try CommerceIQ

Unlock the power of algorithmic ecommerce decision-making.

Discover the transformational power of an ecommerce automation platform that supports your entire ecommerce flywheel across multiple retail platforms.