AMAZON COPILOT

Accelerate profitable Amazon growth with unified AI insights

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Unlock profitable growth on Amazon with AI insights, smart actions and time-saving automations—all powered by a unified, end-to-end view of your business.

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Unify, optimize & automate your Amazon business with AI that works

Amazon Copilot is designed to help ecommerce brands eliminate silos and manual work across their Amazon operations—bringing together sales, media and shelf data to power automated, insight-driven actions at scale.

AllyAI Sales Teammate analyze real-time signals to spot performance gaps, recommend optimizations & automate execution

Instantly surface issues like lost Buy Box, CRaP risk, sales drops and content changes with prioritized alerts & recommendations tailored to your unique business

Recover lost margin from shortages, chargebacks and price variances with automated claims, dispute dashboards & real-time tracking

Bring all your Amazon and omnichannel performance data into one platform with custom dashboards, unified taxonomy & cross-functional reporting

Auto-resolve SKU issues, 3P variants, PO discrepancies and more through direct integration with Amazon ticketing & resolution systems

Generate executive-ready reports in one click & get real-time takeaways that explain what’s happening and what to do next

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Navigate the Amazon jungle with AI that drives profitability at scale

CommerceIQ Amazon Copilot is the only AI solution built to unify your Amazon business across sales, operations, media and content. With AllyAI at its core, Copilot delivers real-time insights, prioritized recommendations and smart automations to help teams close performance gaps, reduce manual work and recover lost revenue with ease.

Understand sales, operations, content & media in one place

  • Business overview dashboards: Bring all your Amazon KPIs into one customizable view for streamlined reporting & collaboration

  • Share of search insights: Track your brand’s visibility across top search terms & understand how you compare to competitors

  • Market share module: Benchmark your performance using Amazon Vendor Central data & CommerceIQ’s sales estimation model

  • Built-in flexibility: Support for 1P, 3P, Hybrid & Fresh models, plus saved views and templates to speed up recurring analysis

Get root cause analysis & prioritized actions to stay on plan

  • Gap-to-plan analysis: Automatically surface underperformance across brands, SKUs & categories

  • Root cause diagnostics: Identify drivers of change for KPIs like sales, availability & traffic

  • AI-powered recommendations: Take action based on content health, inventory & ad effectiveness

  • Built-in flexibility: Support for 1P, 3P, Hybrid & Fresh models, plus saved views and templates to speed up recurring analysis

Automate ecommerce operations & recover lost revenue

  • Operational workflows (ESM automations): Auto-resolve issues like unavailable SKUs, 3P variants, duplicate listings, PO discrepancies & content authority conflicts

  • Profit Recovery Automation (PRA): Streamline claims for shortages, chargebacks & pricing disputes—complete with dashboards to track recovery

  • Direct Amazon integrations: Resolve issues quickly with built-in ticketing & transparent success metrics

  • End-to-end automation: From catalog health to financial recovery, reduce manual work & improve ROI

Get the only sales-focused AI platform purpose-built for maximizing profit on Amazon

Unlike fragmented tools or manual reporting processes, Amazon Copilot gives ecommerce teams a unified view of their Amazon business and the ability to act fast—with AI recommendations and automations that help teams protect margin, close sales gaps and stay ahead of the competition.

Purpose-built for Amazon success

Amazon Copilot is purpose-built for the complexities of Amazon retail—not retrofitted from generic BI or CRM tools. It’s designed to unify performance data, uncover growth opportunities and eliminate tedious workflows for sales, marketing and ecommerce teams managing 300+ SKUs.

AI that knows how Amazon really works

Amazon Copilot’s AllyAI Sales Teammate is trained on billions of data points across Amazon—including Vendor Central, Ad Console, catalog and shelf metrics—giving it a deep understanding of the drivers behind your performance. The result: sharper insights, smarter actions and better outcomes.

One platform, one source of truth

Unlike other stitched-together tools, Amazon Copilot unifies sales, operations, content and retail media data into a single, collaborative platform. With built-in dashboards, shared KPIs and customizable views, teams spend less time chasing data and more time driving growth.

AI teammates that prioritize action, not noise

Amazon Copilot surfaces what matters most: flagging sales drops, forecast gaps, CRaP risk and more to deliver prioritized recommendations by SKU to close performance gaps. Whether it’s shifting media spend or fixing content, AllyAI provides the what, why and how—all in one place.

Automation that drives measurable impact

Amazon Copilot closes the loop from insight to action, with automated workflows for catalog cleanup, PO discrepancies and profit recovery. With direct Amazon integrations and real-time dashboards, brands can automate the resolution of issues like 3P variants or chargebacks and reclaim lost margin.

TESTIMONIALS

Hear what our customers say

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“CommerceIQ has enabled my team to operate at the pace needed to win in the market. Issues that would take weeks to identify are now being flagged and resolved on the same day.”

Stephen Mischel • Ecommerce Sales Team Lead, Bayer

“CommerceIQ’s ecommerce management platform provides substantial benefits, giving us the ability to understand performance across granular targets, including branded, generic, and competitive keywords and apply bulk automation to optimize our campaigns in line with our business objectives.”

Rizwan Akbar • Head of ecommerce, Pilgrim’s Pride

“The ease of use of the DSA platform has been a big plus. They have a slick user interface and intuitive dashboards, which make it easy for people who are not necessarily very technical to access the information they need. As a result, more people are now utilizing DSA data, and they have confidence that the data is accurate.”

Michael Gold • Strategy & Ecosystems Manager at PepsiCo

“I knew we needed an ecommerce partner with a technology-first approach to help us optimize the supply chain, sales operations, and retail media spend. I’ve been impressed by how quickly the CommerceIQ Channel Optimization Platform and ecommerce experts have become an integral part of how we run and profitably grow our Amazon business. We are now exploring how to take the same approach with our other channels.”

Steve Daigh • Senior Director of ecommerce, Spectrum Brands, Inc.

"CommerceIQ has drastically step changed our shortage disputes process resulting in a higher success rate for those disputes…Before automating our shortage disputes, we spent much of our time reviewing them manually and simply were not able to dispute all of them as we did not have the capacity to do so. That left us only disputing the largest shortages. And now with CommerceIQ, automation allows us to dispute 100% of our invoices maximizing our chances of revenue recovery and increasing our productivity."

Jennifer Wronski • Sales Team Lead- Reckitt

"Out-of-stock reports have helped me manage my catalog & stay ahead of conversations."

Senior ecommerce Manager • Georgia Pacific

“CommerceIQ has enabled my team to operate at the pace needed to win in the market. Issues that would take weeks to identify are now being flagged and resolved on the same day.”

Stephen Mischel • Ecommerce Sales Team Lead, Bayer

“CommerceIQ’s ecommerce management platform provides substantial benefits, giving us the ability to understand performance across granular targets, including branded, generic, and competitive keywords and apply bulk automation to optimize our campaigns in line with our business objectives.”

Rizwan Akbar • Head of ecommerce, Pilgrim’s Pride

“The ease of use of the DSA platform has been a big plus. They have a slick user interface and intuitive dashboards, which make it easy for people who are not necessarily very technical to access the information they need. As a result, more people are now utilizing DSA data, and they have confidence that the data is accurate.”

Michael Gold • Strategy & Ecosystems Manager at PepsiCo

“I knew we needed an ecommerce partner with a technology-first approach to help us optimize the supply chain, sales operations, and retail media spend. I’ve been impressed by how quickly the CommerceIQ Channel Optimization Platform and ecommerce experts have become an integral part of how we run and profitably grow our Amazon business. We are now exploring how to take the same approach with our other channels.”

Steve Daigh • Senior Director of ecommerce, Spectrum Brands, Inc.

"CommerceIQ has drastically step changed our shortage disputes process resulting in a higher success rate for those disputes…Before automating our shortage disputes, we spent much of our time reviewing them manually and simply were not able to dispute all of them as we did not have the capacity to do so. That left us only disputing the largest shortages. And now with CommerceIQ, automation allows us to dispute 100% of our invoices maximizing our chances of revenue recovery and increasing our productivity."

Jennifer Wronski • Sales Team Lead- Reckitt

"Out-of-stock reports have helped me manage my catalog & stay ahead of conversations."

Senior ecommerce Manager • Georgia Pacific

Turn insights into impact with CommerceIQ

1450+

retailers

100+

mobile apps

59

countries

250+

engineers and
data scientists

AI THAT WORKS

Turn insights into impact with CommerceIQ

CommerceIQ is the only sales-focused, unified platform built specifically for ecommerce—combining sales, media and shelf data with role-specific AI teammates that deliver actionable, commerce-ready insights.

FAQs

Find quick answers to common questions about our products, services, and policies. If you need more help, our team is here to assist you.

Explore FAQs
How can CommerceIQ help drive the Amazon retail business to success?

CommerceIQ offers an AI-powered ecommerce decision management platform to manage the algorithmic world of Amazon. By leveraging real-time data and algorithmic automations, CommerceIQ helps optimize your Amazon retail operations, save time, minimize revenue leakage, and capture consumers at the moment of purchase.

With their platform, you can effectively manage your Amazon business and drive growth on this critical channel.

How can CommerceIQ benefit brands on Amazon?

CommerceIQ offers several benefits to 1P vendors on Amazon. It provides real-time data and analytics to help sellers make informed decisions and optimize their product listings, pricing strategies, and advertising campaigns.

It also automates various processes, such as inventory management, demand forecasting, and campaign optimization, saving vendors time and effort.

How can CommerceIQ help steer the Walmart retail business towards success.

CommerceIQ provides robust analytics, current insights, and actionable recommendations to drive sales, profitability, and overall business performance for your Walmart retail operation. By harnessing the power of CommerceIQ, you can unlock new growth opportunities, optimize your operations, and outperform rivals in the competitive Walmart marketplace.

With CommerceIQ as your partner, you can take charge of your Walmart retail operation and lead it to exceptional success.

How does CommerceIQ help with retail operations management for consumer packaged goods brands?

CommerceIQ offers retail operations management capabilities for consumer packaged goods brands. This includes identifying SKUs where unauthorized versions or identical products are being sold by third-party sellers.

It also allows efficient monitoring of shipment statuses to proactively manage delays and out-of-stocks. Additionally, CommerceIQ helps protect brands by automatically correcting unauthorized content on product detail pages and continuously monitoring them to maintain brand integrity.

How does CommerceIQ assist with supply chain management for consumer packaged goods brands?

CommerceIQ offers retail operations management capabilities for consumer packaged goods brands. This includes identifying SKUs where unauthorized versions or identical products are being sold by third-party sellers.

It also allows efficient monitoring of shipment statuses to proactively manage delays and out-of-stocks. Additionally, CommerceIQ helps protect brands by automatically correcting unauthorized content on product detail pages and continuously monitoring them to maintain brand integrity.

What value can CommerceIQ bring to my electronics brand?

CommerceIQ brings significant value to electronics brands by providing solutions to neutralize revenue leakage and channel conflicts caused by unauthorized third-party (3P) sellers. It helps avoid wasteful advertising spend by monitoring consumer shopping behavior trends and provides tools to identify and resolve common problems in retail media.

With CommerceIQ, electronics brands can optimize their online presence, protect their brand reputation, and maximize revenue opportunities.

How does CommerceIQ help in managing third-party sellers for electronics brands?

CommerceIQ enables electronics brands to take charge of third-party sellers. By utilizing deep category scanning and sophisticated machine learning models, CommerceIQ accurately identifies unauthorized and rogue 3P sellers. The platform tracks 3P listings and duplicates and automatically generates tickets for resolution.

This saves time and facilitates significant revenue recovery, protecting the brand’s revenue pie from exploitation by unauthorized sellers.

How does CommerceIQ address the issue of 3P variants for electronics brands?

CommerceIQ helps electronics brands remove 3P variants added by unauthorized sellers to product detail pages. These variants can divert sales away from the brand’s own products, leading to revenue leakage and brand confusion.

CommerceIQ rapidly detects 3P variants and automates workflows to have these variations removed from platforms like Amazon on a daily basis. By eliminating 3P variants, brands can protect their sales, optimize advertising spend, and maintain control over their product listings.

How does CommerceIQ streamline supply chain management for electronics brands?

CommerceIQ helps electronics brands streamline their supply chain operations by removing complex, manual tasks that are prone to errors. By leveraging AI-powered capabilities, CommerceIQ reduces shipping delays, minimizes purchase order errors, and avoids out-of-stock penalties.

By optimizing supply chain operations, brands can reduce revenue loss, improve online visibility, and enhance overall efficiency.

How can CommerceIQ help furniture and home goods retailers with supply chain management?

CommerceIQ helps furniture and home goods retailers improve supply chain management by breaking down silos and consolidating data to gain visibility across different business units.

With predictive analytics, retailers can avoid revenue loss caused by out-of-stock (OOS) issues. The platform leverages automation and data from Amazon Vendor Central and Amazon Retail Analytics to optimize supply chain operations.

How does CommerceIQ support retail operations management for furniture and home goods retailers?

CommerceIQ employs machine learning automation to optimize and organize digital shelves in real-time. It enables retailers to adjust retail-aware pricing and advertising strategies on the fly.

By tracking significant predictors of profitable growth, such as SOV, unit conversion, consumer demand forecasts, and predicted out-of-stock, retailers can make data-driven decisions. CommerceIQ provides a single source of truth, streamlining operations and automating manual processes.

How does CommerceIQ help furniture and home goods retailers stay on top of the growth in online furniture purchases?

CommerceIQ equips retailers with the necessary tools to stay ahead of the growth in online furniture purchases. By providing a single source of truth for customer, sales, and operational data, CommerceIQ offers visibility into predictive drivers of success.

Retailers can effectively track important metrics like Share of Voice (SOV), unit conversion, consumer demand forecasts, and predicted out-of-stock situations. Automation reduces manual work and allows retailers to address issues and seize opportunities in a timely manner.

What omnichannel ecommerce capabilities does CommerceIQ offer for Grocery and Gourmet Foods brands?

CommerceIQ provides omnichannel ecommerce capabilities specifically designed for Grocery and Gourmet Foods brands. These capabilities include inventory management, order fulfillment optimization, pricing and promotion optimization, and data-driven insights for demand forecasting.

With CommerceIQ, you can streamline your operations, improve customer satisfaction, and drive growth across multiple online channels.

How does CommerceIQ help brands track assortment analysis and manage reviews and ratings?

CommerceIQ provides tools to track the number of reviews and offers an instant view of assortment analysis based on reviews and ratings. By keeping tabs on review counts by SKU for any date range, brands can quickly identify areas for improvement in the customer experience, take action to collect more five-star ratings, and enhance overall brand performance.

How does CommerceIQ’s AI-powered PO reconciliation engine assist in avoiding over-orders or over-sends?

CommerceIQ’s AI-powered PO reconciliation engine combines historical sales and product demand data with advertising traffic. By analyzing this data, CommerceIQ predicts inventory needs, reducing the likelihood of mismatch between demand forecasts and actual purchase orders.

This helps prevent over-ordering or over-sending, optimizing inventory management and improving overall efficiency

How can CommerceIQ help in accurately predicting sales demand and avoiding shortages?

CommerceIQ helps ecommerce businesses avoid stock outs by accurately predicting sales demand, even during peak seasons. By utilizing AI-powered factors, CommerceIQ quantifies and predicts demand drivers, allowing you to improve forecast accuracy and make better-informed decisions regarding inventory restocking and managing seasonal changes.

How does CommerceIQ’s shipment tracker feature enhance supply chain management?

CommerceIQ provides an efficient shipment tracker feature that consolidates all purchase orders (POs) into a single dashboard, tracking each PO’s lifecycle and providing daily updates. With the ability to filter discrepancies between shipped and received quantities, CommerceIQ streamlines the process, eliminating the need for manual scraping of POs and ensuring smooth supply chain management.

How does CommerceIQ support localized inventory management and improved order fill rate?

CommerceIQ helps track inventory across the network of Fulfillment Centers (FCs), ensuring a quick order fill rate while minimizing the total number of units required to be kept in stock. By improving availability, CommerceIQ positively impacts your sales and profitability, allowing for better inventory management.

Can CommerceIQ help my ecommerce business make more informed decisions at a faster pace?

Yes, CommerceIQ aligns people, processes, and technology platforms to maximize ecommerce performance. By leveraging its solutions, you can make more decisions, better decisions, and faster decisions.

This leads to more incremental sales, higher profits, and a greater share of voice. CommerceIQ helps your ecommerce business stay on top by enabling you to keep up with the competition and make data-driven decisions.

How can CommerceIQ add tangible value to my purchase order reconciliation management processes?

CommerceIQ helps improve purchase order reconciliation management processes by automating the workflow. This automation saves thousands of FTE (Full-Time Equivalent) hours and reduces the risk of errors.

By leveraging machine-driven PO management, CommerceIQ helps protect your revenue from shortages and chargeback claims, ensuring smoother supply chain management and better customer satisfaction.

How does CommerceIQ address the issue of duplicate listings created by 3rd party sellers?

CommerceIQ monitors and identifies duplicate listings created by third-party sellers with inconsistent pricing and content. These duplicate listings can steal sales and create a poor brand experience. CommerceIQ automates actions to take down these duplicate listings, ensuring that the brand maintains control over its product offerings and avoids confusion for customers.

How does CommerceIQ help with 3P variant removal?

CommerceIQ helps identify SKUs outside the first-party catalog that are being sold by third parties as variants on 1P (first-party) product detail pages. By automatically detecting these 3P variants, CommerceIQ creates tickets to remove the offending items.

This proactive approach to 3P variant removal can prevent revenue leakage of up to 2% and ensure better control over product listings.

How does third-party seller management work with CommerceIQ?

With CommerceIQ, third-party seller management works by utilizing AI to continuously audit product pages. The platform detects various 3P infringements, including content changes, added variants, duplicate listings, and lost buy box status.

Automated actions are then taken against these infringements at scale, allowing brands to address violations efficiently and effectively.

How can CommerceIQ help control product listings and branding with 3P management?

CommerceIQ helps control product listings and branding with 3P management by providing AI-powered solutions. Its platform continuously audits product pages to detect 3P infringements such as content changes, added variants, duplicate listings, lost buy box, and other violations.

Automation is used to take actions against these infringements at scale, improving conversion rates and growing sales.

How does CommerceIQ predict out-of-stock situations?

CommerceIQ tracks inventory levels and utilizes AI algorithms to predict items that are running low based on actual sales data. By alerting sellers when ASINs (Amazon Standard Identification Number) have limited inventory, CommerceIQ helps them plan their supply chain, rectify purchase order issues, and redirect ad spend to other products that can meet customer demand.

This proactive approach minimizes the impact of out-of-stock situations and optimizes revenue potential.

How does CommerceIQ automate PO discrepancy management?

CommerceIQ’s platform enables the monitoring of weekly POs for inaccuracies and discrepancies in critical ordering fields. The system automatically submits tickets to make corrections based on predefined rules.

By setting up automation against SKU ID, case size, case cost, and availability, CommerceIQ’s AI-driven capabilities reduce ordering discrepancies and improve PO fill rates, ensuring better stock availability.

How does CommerceIQ help in better out-of-stock management

CommerceIQ provides advanced AI-based capabilities to orchestrate actions across the supply chain, reducing out-of-stock occurrences. Our platform allows supply chain teams to forecast sales and shipments, track PO (Purchase Order) fill rates, audit purchase orders in real-time for data errors, and identify out-of-stock situations.

By rectifying supply chain issues and redirecting ad spend to available products, CommerceIQ helps mitigate revenue loss and improve overall performance.

Why is out-of-stock (OOS) management important for online sellers?

Out-of-stock (OOS) issues can be extremely costly for online sellers. OOS problems lead to lost revenue due to reduced search ranking presence and lost page views. By effectively managing out-of-stock situations, sellers can recapture lost revenue, improve customer satisfaction, and maintain a strong online presence.

How does CommerceIQ assist in identifying unavailable SKUs and resolving related issues?

CommerceIQ enables sellers to quickly locate unavailable SKUs and identify relevant problems within days. The platform ranks out-of-stock and unavailable ASINs based on their revenue impact, allowing sellers to prioritize their attention and focus on resolving the most impactful issues.

Automated ticket submission streamlines the resolution process, helping sellers recapture lost revenue more effectively.

Can ESM Pro help brands monitor the competitive and category landscape on Amazon?

Yes, ESM Pro includes features that allow brands to monitor the competitive and category landscape on Amazon. Brands can analyze market trends, competitor strategies, and customer behavior to stay informed and make informed decisions.

This helps brands identify opportunities, adjust their strategies, and stay competitive in the ever-evolving Amazon marketplace.