How a leading home appliances brand reclaimed $1.2MM in Amazon profits

The Client

This leading home appliances brand with $600M+ annual Amazon sales chose CommerceIQ to help them redefine ecommerce success on one of the world’s largest marketplaces.

The challenge

Brands that sell on Amazon typically enter co-op agreements, which in exchange for listing their products on the marketplace, allow Amazon to withdraw funds to cover shared expenses like marketing, damages allowances and freight costs. With a strong retailer relationship in place, this home appliances brand never questioned regular co-op deductions—but in fact, was losing profits to invalid deduction payments that had been accumulating for years.

The solution

With CommerceIQ’s Profit Recovery Automation in place, the brand soon gained insight into the cumulative impact of the invalid co-op charges, giving them the power to automate disputes to recover errant deductions going back years.

"CIQ's product was a game-changer for our business...It opened our eyes to a financial blind spot we would have never uncovered on our own." — Director, SalesLeading Home Appliances Brand

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