Global home appliances brand puts a freeze on invalid co-op deductions

How one brand reclaimed $1.2MM on Amazon with Profit Recovery Automation

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THE CUSTOMER

Global home appliances brand

This leading home appliances brand with $600MM+ in annual Amazon sales chose CommerceIQ to help them maximize profitability on one of the world’s largest marketplaces.

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THE CHALLENGE

Lost profits due to invalid co-op deductions

Brands that sell on Amazon typically enter co-op agreements, allowing Amazon to withdraw funds that cover shared expenses like marketing, damages allowances and freight costs.With a strong retailer relationship in place, this brand accepted regular co-op deductions without question—but in fact, was losing profits to invalid deduction payments that had been accumulating for years.

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THE SOLUTION

Deeper Amazon performance insights with Profit Recovery Automation

With CommerceIQ’s Profit Recovery Automation in place, the brand quickly gained insight into the cumulative impact of invalid co-op charges, and the power to automate disputes to recover errant deductions going back years.

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THE RESULTS

Over a million dollars in Amazon profits reclaimed

• $1.2MM in recovered profit
• 98% Recovery rate
• 458 FTE hours saved (annualized)

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“CIQ's product was a game-changer for our business…It opened our eyes to a financial blind spot we would have never uncovered on our own.”
-Director, Sales
Leading home appliances brand

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