Joanna Campbell is a seasoned business leader with over 20 years of experience in customer success, general management, operations, sales, and go-to-market strategy. She currently leads Global Customer Success at CommerceIQ. Prior to CommerceIQ, Joanna held leadership roles at Kraft Heinz and Procter & Gamble. She played a key role in building a successful SaaS ecommerce platform leading to a successful exit in the EU and US and co-founded a FinTech SME lending platform. Joanna has a proven track record of driving results in both large enterprises and high-growth startups, with deep expertise in ecommerce and digital transformation.