Jeff is a seasoned ecommerce veteran with over 20 years of industry experience and more than 8 years in agency leadership. At CommerceIQ, Jeff has held several positions, including Head of Customer Success, Head of Renewal Operations, Client Partner, and he now leads the CommerceIQ Agency business. Before joining CommerceIQ, he led the Customer Success and Services teams at an Amazon Media Agency. Prior to that, he founded, built, and successfully exited a retail ecommerce business through acquisition. He holds a Degree in Business Administration from Cascadia College.